E-commerce Testing Interview Questions with Answers
What is E-commerce?
E-commerce is a software and business process which allows businesses to work through internet that is digitally. The E-commerce applications have various business processes like online fund transfers, marketing, inventory management, supply chain management.
E-commerce applications are online business applications where the users sell and buy products
Eg:Amazon,Flipkart
What are the Types of Ecommerce Applications available in the IT Industry?
Business to Business (B2B)
Business to Customers (B2C)
Customers to Customers (C2C)
Customers to Business (C2B)
B2B (Business-to-Business)
In B2B, companies transact with each other. This includes the companies selling their product to wholesalers, distributors, etc
B2C (Business-to-Consumer)
This is usually when average businesses transact with the customer. This is done through the shopping cart softwares and the amount involved in the transactions is usually low.
C2B (Consumer-to-Business)
In this, a consumer places the product on the net. The companies willing to buy this product bid for it. The consumer can then decide, depending upon the bid, which company to sell it to.
C2C (Consumer-to-Consumer)
These kind of transactions are usually done at an individual level. Payments can be done with the help of online systems like PayPal.
How E-commerce Works?
When a consumer wants to buy a certain product, he go to the website and selects the product he wants to buy. Once the product is selected, the consumer transaction is moved to the online transaction server where he places an order.
The information is exchanged over a secure channel through a private gateway to a processing network. The networked banks accept or reject the transaction.
All this happens in just a matter of seconds.
eCommerce is a very secure due to the SSL (Secure Socket Layer) technology.
How Testing is crucial in ECommerce?
How to test Payment Gateways in Web Portals?
What are the possible drawbacks of Electronic Commerce?
What Is Online Shopping Application And Give Some Examples?
What are different testing types in E-commerce
pages on a typical e-commerce website
Browser compatibility Test process
key test cases which should be part of testing a shopping cart
Do I have to test every category/every product?
Explain Sorting and filtering
Explain Sorting, filtering and pagination
key test cases Create Account and Login
key test cases Payments
Post-Purchase Test cases/After-Order tests
More functionalities to be tested as part of testing e-commerce websites
Session Management Test process
Usability Test process
Content Analysis Test process
Back-up and Recovery Test process
Internationalization Test process
Performance Test process
Explain Performance Testing
What Are The Payment Models For Electronic Commerce?
What Is Software Reliability In Ecommerce?
What Is System Assurance In Ecommerce?
The Basic Steps Involved In Becoming Commerce Enabled Are:
Challenges of E-commerce Testing
What Are The Possible Drawbacks Of Electronic Commerce?