About Michael D. Brown: Global Management Expert, Author, Coach & Trainer
Michael D. Brown
Michael D. Brown is a sought-after speaker, Global management expert, and author of Fresh Passion: Get A Brand or Die A Generic, Fresh Customer Service®: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life and Fresh Passion Leadership: Become a Distinct, Branded Leader or Extinct Generic, Fresh Notes on Customer Service, Fresh Notes on How Not to Graduate Into Poverty and Fresh Notes on Personal Branding.
He has over eighteen years of experience helping companies and organizations including: US Army, US Marines, BP, Amoco, Capital One, Jason’s Deli, Murphy Oil, Omni Hotels, Houston Rockets, Wells Fargo, Marriott, Ford Foundation, and Hampton University - achieve results and has held numerous leadership positions at Fortune Global 100 Companies.
Michael is a leading authority on delivering fresh results. His expertise in revamping how companies provide world-class customer service and establish a market-leading brand has led him to assisting individuals in creating personal brands that allow them to achieve otherwise unattainable levels of personal and professional success. He is recognized for this best in class coaching strategy that yields consistent results and helping companies deliver double-digit growth to the top and bottom line. He holds an MBA in Global Management. Michael was ranked in the top 5% among high performing sales leaders and coaches in leading Global Fortune 500 companies.
Michael has motivated and helped thousands of entrepreneurs, military personnel, individuals, college students, graduates, small business owners, and entrepreneurs move from a stage of generic mediocrity to an exciting place where they become successful personal brands that yields exponential personal economic and professional success. His signature work Fresh Passion: Get a Brand or Die a Generic is the catalyst for helping individuals make the transformation and achieving world-class success.
Michael’s work has been featured in hundreds of publications and media outlets, including: Forbes, Georgia Public Radio, Business Week, NPR Radio, The Economic Times, Black Enterprise, Management Operations, Business Education Forum, Bits and Pieces of Leadership, Inside Business, The Managers Intelligence, Black Enterprise, and U.S. Business, Review.
www.TheMichaelDBrown.com
www.FreshCustomerService.com
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