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TEMPORARILY TURN OFF FIREWALLS
Make sure you turn your firewall back on as soon as you can.
1. Click on Start button, type Command prompt, right-click and then select Run as administrator then Yes. (0:22s)
2. At the command prompt, type netsh advfirewall set allprofiles state off, and then press Enter. (0:40s)
3. Open your web browser and visit a website you trust and see if you can connect to it. (0:59s)
4. To turn on all firewalls you might have installed, at the command prompt, type netsh advfirewall set allprofiles state on, and then press Enter. (1:07s)
If you find the firewall software is causing the connection issues, contact the software manufacturer or visit their website to check and see if updated software is available.