Alarm com App: Setup Critical Alerts
Today, Dylan from Alarm Grid shows iOS users how to enable Critical Alerts for Alarm.com push notifications. Critical Alert push notifications are delivered even if Do Not Disturb mode is enabled or the device is in Silent Mode. The notification can consist of both a visual and audible notification. The user can enable or disable the sound notification, but the sound itself cannot be changed.
00:00 - Introduction
00:30 - Examples of Use
01:08 - Enable Critical Alerts
03:13 - Feature Test
04:43 - Outro
You can enable Critical Alerts through the Alarm.com app or the iOS device Settings, whichever is easier. In the video, we show you how to enable this option by logging into the Alarm.com app and how to do this through iOS Settings, without logging into Alarm.com. In both cases, you are making this change to iOS Settings, but using Alarm.com to get there bypasses the first couple of steps required through iOS.
Once Critical Alerts are enabled for the Alarm.com push notifications these alerts will come through if the iOS device is in silent mode, in Do Not Disturb mode, or if a focus is enabled such as Driving, Sleep, or other personal focus. This video is specifically geared toward iOS devices. Android users can achieve the same thing by logging into the Alarm.com app, tapping More, then Notifications, then enabling Override Do Not Disturb.
For the full list of events included in Critical Alerts, check out the FAQ linked below:
https://www.alarmgrid.com/faq/how-do-...
http://alrm.gd/get-monitored