How Often Should Product Teams Talk to Customers?
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Are you a product manager struggling with customer communication? You're not alone! This video dives deep into the "how often" and "when" of customer conversations. We'll break down the importance of talking to users, explore frequency based on roles, and guide you through the best stages for gathering valuable feedback.
00:00 How often should you talk to customers
00:43 Depends on your role
01:18 My experience
01:59 How often you should talk
03:07 At what stages should you talk
06:24 How to organize the meetings with your customers