To Err Is...
You may be familiar with the book To Err Is Human. In this Hope4Med episode, I explore the occupational hazards, how medical errors contribute to stress in healthcare, and how these factors can lead to traumatic stress. I also take a look at the second victim phenomenon and share the story of a veteran nurse who became a second victim in healthcare.
Topics of discussion:
00:00:38 Introduction to the topic of focus: PTSD
00:02:03 Occupational hazards and occupational stress
00:04:32 To Err is Human...how medical errors contribute to occupational stress
00:05:42 The second victim phenomenon
00:08:17 Stages of the second victim phenomenon
00:11:21 The story of nurse Kimberly Hiatt
00:15:58 Hope4Med: a community of peers for healthcare professionals
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