WATCH UPDATE INSTEAD - How to: Get Help from the Library
Tutorial on how you can get help from the O'Malley Library See the O'Malley Library's other tutorials at http://lib.manhattan.edu/how-to
Transcript:
How to: Get Help from the library
There are lots of ways you can get help from the library
Find them at the Ask Us link
[clicks on Ask Us! link]
You can send us a question and give us your information so we can get back to you with an answer
[arrows point to blanks below Question and Email]
You can also text us quick questions
[arrow pointing at Text and phone number]
You can ask us a question interactively with chat right from the homepage
[clicks on button saying Have a Question on the homepage]
Type in your name and choose Start Chat
You will be connected with a librarian.
Type in your question and submit it
You can see if your question is covered in our FAQs here
[Clicks on FAQs link on the homepage]
by using the search bar on our FAQ page
[search bar next to LibAnswers used on the FAQ page]
It will link you to a brief post on your question
For more in-depth research question assistance, locate the subject librarian for the class you need help in.
[Return to homepage, click on Subject Librarians]
[Table appears on page, arrow points to column labels Major]
On this page, the subject librarians are arranged by major.
Click on the Librarian listed by the major for your class for their information
[Profile page appears, below the librarian's picture, the email address is listed]
Locate their email, and send them a message with your topic and request an appointment
Thank You for Watching
If you need additional assistance from the library, please:
Visit a librarian at the research services desk
Text the library
Email the library