Intro to Journeys

Bird CRM for Travel: Customer Travel Journeys with Multi-Channel Engagement

Recover abandoned carts

Create and send a WhatsApp campaign

Manually assign tickets Inbox

Create and send an Email campaign

Build your first sign up form

Intro to sign up forms

Intro to campaigns

Nudge and close idle conversations in Inbox

Respond to customers in Inbox

Intro to Journeys

Create and send an SMS campaign

Contact profiles

Lists

Thank your customers post-purchase

Build an audience for your campaign

Business hours auto responder

Unassign tickets when agents go 'away'

Journey-building basics

Inbox overview

Give your customers a purchase anniversary gift

Round-robin ticket assignment

Campaign analytics

Welcome new subscribers