Biggest Pet Peeves Of An Experienced Storm Manager
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Summary
The conversation focuses on the expectations and stages of a property claims adjuster's job. It emphasizes the importance of communication and initial contact with clients. The stages of the job include first contact, scheduling inspections, conducting inspections, and closing the claim. The conversation also touches on the significance of accurate information, timely reporting, and customer service. The host mentions the use of Symbility and Xactimate in the claims adjusting process.
Takeaways
Effective communication and initial contact are crucial for property claims adjusters.
The job of a property claims adjuster involves stages such as first contact, scheduling inspections, conducting inspections, and closing the claim.
Accurate information, timely reporting, and customer service are essential in the claims adjusting process.
Symbility and Xactimate are tools used in property claims adjusting.
Sound Bites
"What are your expectations of me and what can I do to stay out of your hair and keep out of trouble?"
"You're looking at 70-75% of the claims filed are claimed actually within the first two weeks of the storm."
"If it is a large loss, you are, as soon as you get home, you are to write a post inspection report, photos, and have reserve recommendations and send it immediately to the client."
Chapters
00:00
Expectations and Stages of a Property Claims Adjuster
01:29
The Importance of Communication and Initial Contact
03:54
Customer Service in the Claims Adjusting Process
04:22
Tools Used in Property Claims Adjusting: Symbility and Xactimate
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property claims adjuster, expectations, stages, communication, initial contact, scheduling inspections, conducting inspections, closing the claim, accurate information, timely reporting, customer service, Symbility, Xactimate
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