042 - Creating ServiceNow Tickets from Microsoft Teams Message using Power Automate

Опубликовано: 25 Июнь 2026
на канале: The Agent Frontier - by Kent Weare

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In this video we are going to discuss a new feature found in Microsoft Teams/Power Automate that allows a user to kick off a flow from a posted message. The scenario we are going to dive deeper into involves using information from our conversation to create a new Incident Ticket in ServiceNow. We will also be able to collect more information from an Adaptive Card which will be shown to our user and return a ticket number to them after it is created.

Previous Episodes:
Microsoft Planner: • 041 - Creating Planner Task from Microsoft...
Azure DevOps: • 040 - Creating Azure DevOps Bugs from Mic...
Default Environment Link: https://docs.microsoft.com/en-us/powe...

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