Xscape is Here for You!
At Xscape, our customers safety and security has and always will be our #1 priority. As a result, our team is implementing new cleaning procedures, customer requests, and offering FREE private event upgrades, regardless of group size!
Xscape will re-open on Friday, May 22nd, at 5:00PM. You may begin booking before-hand at https://www.xscapenc.com/booknow/inde...
Although the risk and rate of infection of COVID-19 in our state and region is low, and group sizes at Xscape are 10 or less; we are taking necessary precautions in order to ensure a safe and risk-free environment to our customers and guests. As a result, Xscape is implementing new cleaning and operating procedures throughout our entire facility and escape rooms. We kindly ask for your patience and understanding while our staff cleans and disinfects all escape room surfaces before and after each game-play. While resetting and cleaning escape rooms, game-operators will wear disposal gloves which will be discarded immediately following each game reset and cleaning. Additionally, staff will clean and sanitize our entire facility before opening each day. Furthermore, all commonly touched surfaces in our facility will be cleaned and sanitized regularly throughout each date of operation.
In addition, we are respectfully asking our customers and guests to follow our requests and guidelines:
1. If you are sick, running a fever, or have been within six feet of someone showing cold or flu-like symptoms, please do not visit until you have been to the doctor and/or been tested.
2. We recommend that guests wear a protective face-mask, particularly if you or a relative have pre-existing health conditions and/or are considered a high-risk individual. (Please DO NOT wear medical gloves, as they can increase the spread of virus, bacteria, and germs).
3. Please use our hand sanitizer and/or restroom sink to wash and/or sanitize your hands before and after your escape room game-play). Hand sanitizer is available throughout the entire facility, please feel free to use it as much as you please.
Lastly, even though the max number of guests per escape room is only 10(low-risk), we are going the extra mile for our customers. Xscape is offering free private event upgrades! This means that you and your group members will not be grouped with any other guests, regardless of your group size. To book your private event free of charge, simply click the private event box when booking online. A private event option normally requires that you pay for all 10 slots ($250). Now available at no additional charge! This is just another step Xscape is taking to ensure that our guests have a safe, fun, and worry-free experience at Xscape.
From day one, Xscape and its staff has always made customer safety and security the #1 priority, above all else. We have always understood that our customers must feel safe and secure to let go of reality and fully immerse themselves in our escape rooms. While the threat of COVID-19 is a new one, we are taking pre-cautionary measures to combat the risk, just as we always have with all risks and hazards that could potentially threaten our customers’ safety and well-being. From all of us here at Xscape, we ask that you trust us and work with us to maintain a safe, enjoyable, and fun environment for all visitors. Most of all, thank you for supporting Xscape with your business. We could not do what we do without you, and for that we are grateful. Thanks again and we will see you soon in your next escape at Xscape!