🧑⚕️Create a WhatsApp ChatBot for a Medical Practice (Negociobot.com)
🔗NegocioBot: http://negociobot.com/
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In this tutorial, I'm going to show you how to set up an automated WhatsApp chatbot for a medical practice using the Negociobot.com platform.
Register on Negociobot.com: Begin by registering on the Negociobot platform using your Google account or email address. Enter your business information, such as business days and hours, social media links, and other relevant details.
Create a Meta Developer Account: Go to developers.facebook.com and create a developer account. Follow the account verification process and create a new application on Meta, selecting "Business" as the application type.
Set up the WhatsApp API: Select WhatsApp as the application you will be working with. Configure a test phone number and follow the process to verify and link this number to your Negociobot account.
Integrate the Token and Callback URL: Copy and paste the temporary token and callback URL from Meta into Negociobot to complete the API setup.
Testing the Chatbot: Test the chatbot using your test phone number to ensure it functions correctly, sending welcome messages and automated responses based on user interaction.
Automatic Response and Sequence Setup: Use predefined templates or customize your chatbot's automatic responses and sequences to handle frequently asked questions and specific processes such as scheduling appointments or consultations.
Advanced Chatbot Management: Explore advanced options such as creating message sequences, integrating multimedia (images, audio, documents), and other elements to enhance the user experience.
Additional Features: Discover other features available in Negociobot, such as automated appointment management and appointment sequence organization to improve practice administration.
This video provides a complete guide to setting up a WhatsApp chatbot for medical practices, improving customer service and automating appointment and consultation management processes.
00:00 - Introduction to the Business Bot for Medical Practices
00:23 - Business Bot Registration and Initial Setup
01:06 - Creating a Meta Account for Developers
01:51 - Creating an App and Business Setup
02:35 - Selecting and Configuring the WhatsApp Application
03:17 - Configuring the Phone Number for Testing
04:04 - Testing WhatsApp Messages with the Business Bot
04:50 - Integrating Tokens and IDs from Meta to the Business Bot
05:35 - Configuring the Callback URL
06:19 - Testing the Chatbot on WhatsApp
07:01 - Creating and Customizing Automated Responses
07:43 - Using Templates for Medical Practices
08:21 - Managing Consultations and Appointments with Sequences
08:59 - Configuring Question and Answer Sequences
09:41 - Testing Sequences on WhatsApp
10:26 - Navigation and Selection in Sequences
11:08 - Using Audio and Multimedia Messages in Sequences
11:53 - Creating Custom Sequences from Scratch
12:36 - Advanced Use of Nodes and Options in Sequences
13:21 - Additional Business Bot Features
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