The See-Saw Paradox - Estimating the Unknown

Опубликовано: 19 Май 2026
на канале: Peter Heydon
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Estimating projects accurately is always a challenge, especially in the world of systems integration. In most cases, a collaborative approach with the customer helps align expectations and reduce risk. But what happens in an RFP or tender situation where key details are missing?

In this video, I explore the See-Saw Paradox—the balancing act between overestimating and losing competitiveness or underestimating and facing delivery risks. When dealing with a black box of unknowns, how can we improve accuracy?

I’ll walk through:
✅ The challenges of estimating with incomplete information
✅ The risk of misalignment between the customer and the SI
✅ How a structured discovery phase helps uncover critical details
✅ The role of the Iceberg Principle in revealing hidden complexities

By taking the right approach to estimation, we can reduce uncertainty and set projects up for success. Watch now to learn how!

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