When will the mail arrive?
For centuries, letters and parcels have connected people across vast distances. But the postal sector has changed dramatically in recent years. Emails have largely replaced letters, while online retail has led to enormous growth in parcel deliveries. Deutsche Post now faces competition. A new postal law regulates delivery conditions. But what does all this mean for consumers?
How long should a letter take to get from A to B? Why are there fewer and fewer post offices with real people at the counter – and instead, more and more fully automated postal stations? Who even writes letters anymore? And how does the Federal Network Agency ensure fair competition among the many new service providers?
Answers to all these questions (and more) can be found in Episode 3.
Show notes
Federal Government/Postal Amendment/Tips for Consumers:
https://www.bundesregierung.de/breg-d...
Where is the nearest post office/ mailbox/ parcel shop?
... https://www.bundesregierung.de/breg-d...
Consumer Portal of the Federal Network Agency/Postal Service
https://www.bundesnetzagentur.de/DE/V...
Insight Blog of the Federal Network Agency "Delivery Fiction"
https://www.bundesnetzagentur.de/DE/A...
You can send us an email to: [email protected]
Sound effects credits:
Pixabay, bruno.auzet, Liecio, LordSonny, Darsycho