Kustomer Case Study | Openpath Access Control System Review
In this Openpath access control review, see how real Openpath customers are using and loving the cloud-based access control system. Kustomer is a customer management platform for people-first enterprise companies, and they chose Openpath for its superior user experience and strict compliance standards.
Because Kustomer unifies data from multiple sources, compliance and security are a top concern. Moving into a new office space to support a growing team, they needed an access control system that could scale, and also enhance their cybersecurity. With a physical access control system like Openpath, they can not only keep unauthorized people out, but also protect their customers’ data. Openpath is PCI compliant, and helps Kustomer meet HIPAA compliance standards, which gives their clients peace of mind. Plus, with end-to-end encryption and secure mobile credentials, they give the system top marks in their Openpath access control review.
Kustomer wanted to create an open and friendly work environment that was also secure. Since Kustomer’s employees already carry their phones with them everywhere, Openpath’s mobile credentials were a perfect fit. Now, Kustomer staff can get into the office without needing to remember keycards or badges. Plus, the experience is way better than using a badge. With Openpath’s access control system, you don’t even need to take out your phone or have the app open to unlock the door. A quick wave of the hand or elbow to the reader gets you in.
Kustomer also loves the seamless integration with G Suite. Whenever an employee is added or removed from their company directory, their Openpath credential is automatically issued or revoked. No extra steps and no waiting around for the system to update.
Customer service also came up in their Openpath access control review. As a customer service brand themselves, Kustomer understands the importance of taking care of your clients. With Openpath, they get the assistance they need quickly and efficiently, with many of Openpath’s support and troubleshooting features available online and through the cloud.
With Openpath’s cloud-based solution, Kustomer also avoided the costly on-site servers, replacement badges, and other costs usually associated with access control systems. By installing Openpath, they were able to save on up-front capital, and have a system that reduces friction and improves security.
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Why Openpath?
Next generation, hands-free access control. Simple to use and perfect for a new install or an upgrade to any legacy system already in place.
Learn more about the Openpath access control system at https://www.openpath.com/
Read Openpath access control reviews at https://www.openpath.com/customers