How to Correct the Invalid Surname and First Name Error on the e-Filing Portal

Опубликовано: 19 Июль 2026
на канале: Aravind Suriya | Tamil Finance

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https://eportal.incometax.gov.in/iec/...

When you are trying to register on the e-filing website of the income tax department to file your returns, you may come across some error messages.

Phone:
https://www.amazon.in/dp/B0DQ8S38R8/r...

Two such error messages are

‘Invalid Surname. Please retry.’ and ‘Invalid First Name. Please retry.’

If this is stopping you from completing the registration process, here is the solution.

Consider that your name is Sridhar Kashyap. Here, Sridhar is your first name, and Kashyap is your surname. If your PAN is AxxPSxxxxM.

According to the information provided in Step 2 –

The first three characters in this example are Axx, which is a sequence from AAA to ZZZ.

The next character is ‘P’, which denotes that the taxpayer is a (Person) individual.

The fifth character is ‘S’ and denotes the first letter of the surname as specified in the PAN application.

According to the naming convention followed in India, you may think Sridhar is the first name, and Kashyap is the surname.

However, PAN has considered it the other way around. Therefore, you have to follow the same while registering on the e-filing portal.

Now, the logic above states that Sridhar is your surname, and Kashyap is your first name.

Once you have sorted the name and the surname, you should be able to proceed with the registration process on the e-filing website.

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