Apple Vision Pro Cracking Up! Reliability Problems, So Soon?
In this bonus episode, our host and CEO Renaud is joined by our product reliability and durability expert, Andrew Amirnovin, to talk about the bad news for Apple that their much-hyped Vision Pro headset is cracking just weeks after being released to the public. They explore the durability problems rearing their heads only a month or so into the product's general release in early February 2024, based on information found in online news articles and videos.
00:00 - Introduction, what is the Vision Pro?
02:29 - Uh-oh, cracks to the headset!
04:04 - How would an engineer start diagnosing this case?
06:40 - Is the return or repair policy straightforward? What should Apple customers do if they're affected?
08:48 - Is it likely Apple's engineers missed this issue and never saw it during product testing and development?
11:29 - We all know that an iPhone is likely to suffer damage when dropped from 6ft, should we be surprised that the Vision Pro seems similarly fragile?
13:27 - Wrapping up.
Vision Pro owners are reporting a mysterious crack in the front glass - https://www.theverge.com/2024/2/23/24...