How to have difficult conversations as a leader with your team or clients with Shauna Vassell
🎬 This week on Behind The Scenes, Shauna shares the differences between project management and change management, why it's vital to listen to your team's opinion when making changes and the importance of having difficult conversations.
Shauna is an executive and leadership coach. She helps business owners and managers to become more effective leaders and grow high-performing teams.
Shauna has been a Director of Strategic Initiatives and led multi-million-dollar transformational changes in the public sector for over 10 years as a project manager.
Shauna partners with her clients to help them bridge the gap between their self-awareness and performance so they can lead from a place of empathy without sacrificing their own boundaries or the bottom line.
00:00 Shauna's Journey
05:27 Change vs. Project Management
15:56 Managing Different Communication Styles
28:03 Approaching Conversations when You're Triggered
33:39 How to Prepare for a Difficult Conversation
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Connect With This Week’s Guest:
Website: http://www.koncaved.com
Email: [email protected]
Instagram: / koncavebusiness
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