Microsoft Dynamics 365 & Power Platform got a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing Microsoft dedication to driving digital transformation for customers and partners.
From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.
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Timecodes:
0:00 Introduction & 2024 Release Plan Overview
0:18 Power Automate Updates
0:42 Copilot Studio Autonomous Agents
1:17 Dynamics 365 Contact Center
1:34 Supply Chain Management Updates
1:49 Project Operations Improvements
2:05 Dynamics 365 Finance Updates
2:22 Summary & CTA
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👨💼#OntargIT is a consulting group focused on deployment and support of innovative Microsoft Cloud applications for businesses based on Microsoft Dynamics 365 (ERP & CRM) and Power Platform. (http://bit.ly/3IQ8dny)