Clearing Cache may resolve some features of Google Workspace not working properly.
Also, if the problem exists when using Safari or Internet Explorer, I recommend testing in Google Chrome and making sure it's a current version of the browser.
Here is the Google Support Community URL - https://support.google.com/mail/commu...
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These videos are focused on how to use Google Workspace or Gmail as business tools.
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I will continue to create useful videos on the best practices and tactics of using Google products.