How to install Zammad (Helpdesk System) in ubuntu
Update server:
sudo apt update && apt upgrade -y
Install Package Dependencies:
sudo apt install wget apt-transport-https gnupg2 libimlib2 libimlib2-dev
Zammad to function correctly, your system has to use the correct locales.:
sudo apt install locales
sudo locale-gen en_US.UTF-8
echo "LANG=en_US.UTF-8" | sudo tee /etc/default/locale
Installing Database:
sudo apt install mariadb-server mariadb-client -y
sudo apt install -y software-properties-common
sudo apt-key adv --fetch-keys 'https://mariadb.org/mariadb_release_s...
sudo add-apt-repository 'deb [arch=amd64,arm64,ppc64el] https://mariadb.mirror.liquidtelecom.... focal main'
sudo apt update && sudo apt install -y mariadb-server mariadb-client
mariadb --version
sudo mysql_secure_installation
Install Apache web server:
sudo apt install apache2
sudo a2enmod headers
Adding Elasticsearch repository:
wget -qO - https://artifacts.elastic.co/GPG-KEY-... | sudo apt-key add
echo "deb https://artifacts.elastic.co/packages... stable main" | sudo tee /etc/apt/sources.list.d/elastic-7.x.list
sudo apt update
Install Zammad:
wget -qO https://dl.packager.io/srv/zammad/zam... | sudo apt-key add -
Ubuntu 20.04:
echo "deb https://dl.packager.io/srv/deb/zammad... 20.04 main" | sudo tee /etc/apt/sources.list.d/zammad.list
sudo apt update
sudo apt install zammad
sudo /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-attachment
Start Zammad:
sudo systemctl start zammad
sudo systemctl enable zammad
Set the Elasticsearch server address:
sudo zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
Build the search index:
sudo zammad run rake searchindex:rebuild
disable the Apache default virtual host:
sudo a2dissite 000-default.conf
Restart apache2 web server:
sudo systemctl restart apache2
Confirm service is started:
systemctl status apache2
http://server_ip