Misapplied Customer Payment In QuickBooks Online
Did you apply a customer payment to the wrong invoice? Your invoice balances for the open invoices will be wrong and you will need to reapply the payment that was misapplied. QuickBooks Online will help you by showing the open invoice report had different invoice balances from what the customer agrees to. You can use the transaction list by customer to reconcile the payment with the customer. Of course, you can use the pages of the monthly customer statements that you send to them to compare transactions and confirm how each payment was applied. Sometimes they will even send a check stub with instructions of how to apply the check payment.
This is the most challenging customer mistake to find and fix but once you do, you can guarantee that your customer records are perfectly correct to the last detail!
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• Customer Transactions Complete Tutorial (Q...
Table Of Contents:
0:00:00 Introduction
0:00:25 Why Is This Mistake So Difficult?
0:01:55 Example Of Misaplied Customer Payment
0:03:30 Using The “Transaction Statement” To Reconcile
This video is part of the complete learning series from Mark Smolen, that teaches everyone everywhere, everything about QuickBooks Online
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