193 подписчиков
103 видео
Backup vs Business Continuity
How to import ShoreTel 2K12 VMDK into VMware
Creating ECC Dial Lists - DB Connectivity
LISA Demo for GTACC 2021
5 Ways CX Journey Mapping Can Improve CSAT & NPS Results
How to create a conference call in Mitel Connect
CX Webinar 6 6 2019 Attract Superstar Contact Center Employees
Remote Worker Options for ShoreTel 14.2 and Connect
Mitel Connect Director | New Virtual Switch Installation
How to set up automated alerts in Mitel (ShoreTel Connect)
Mitel Connect Client overview March 2018
LISA - SMS Demo
Why the upgrade to Mitel Connect Makes Sense
How to lead, train and coach your contact center in a highly competitive CX environment
How to Get Your Contact Center Team Recharged for 2021
Webinar The Impact of Covid-19 on Customer Experience Expectations
Virtual Agent Demonstration using SMS (Texting)
Breakthrough Contact Center Technologies to Engage Millennial and Gen Z Customers
Change Connect HQ server IP address
8x8 Video Conferencing
LISA - Health Care Virtual Agent
Automotive Appointment Booking via the LISA Virtual Agent
Deploying virtual appliances on vPhone ESXI 6 7 and MiVoice Connect 14. 2
How technology should be purchased today!
Prepping your system for a Connect Upgrade
How to Handle Nuisance Callers with ShoreTel/Mitel Connect
How to Engage and Retain Your Contact Center Team During a Challenging Year
How to setup FTP backup for ShoreTel V Switches
How technology was purchased, the old way.
How VeloCloud SD WAN can help with remote workers
LISA - Automotive Virtual Assistant
The Success of Your Remote OR Hybrid Staffed Contact Center Through Leadership and Technology
Customer Update
Planning the Post Covid-19 Contact Center Webinar
Adding a certificate in Mitel ( ShoreTel ) Connect
