Chime for Lync/Skype for Business - Conversational Virtual Agent with Skill Tag
IM enable your internal and/or external service desks with Instant Chime to extend the value of your Microsoft Lync® / Skype for Business® investment and connect employees, customers, and agents in real-time. After more than 10 years of developing IM-based chat solutions for large enterprise help desk and service centers, we built Chime to meet the scalability, agent routing and integration needs of today’s social enterprise.
Please visit us at http://www.addchime.com/tour.html