Evolving Communication Tech with APIs
After driving product direction in companies such as MobileDay, Twine, and CarrierX, Head of Product Anthony Claudia is helping the 2018-founded Symbl transform voice communication in business and beyond. The company's plug-and-play conversational APIs enrich video calls with actionable takeaways and provide contextual insights in verbal workforce collaboration. Here, Claudia shares his thoughts on how APIs are evolving communication tech, why developers are consuming APIs now more than ever (psst ... it's all about customization), and PM advice to strategically scale products to support more customers.