Pet Media Group x Stream Case Study Interview
Pet Media Group sought to improve the high latency messaging experience of Sendbird by migrating to a new and more flexible API provider.
After careful evaluation of top real-time communication providers, PMG chose to migrate from Sendbird to Stream because of its global edge network, flexible SDKs, and superior customer support.
Only one month after integrating Stream Chat, PMG has seen an 8% increase in its NPS score, lower latency, and greater future opportunities to customize the in-app experience for its 250K MAU with Stream’s video, audio, and moderation APIs.