Total Quality Management || Part Two || Business Studies
In this video, we cover the Total Quality Management Pat One for Grade 12 learners. We look at the following:
Timeline:
00:00 Total Quality Management - Part Two
00:14 3 TQM Elements
00:20 TQM Element - Continuous Improvement of Processes & Systems
02:34 TQM Element - Adequate Financing & Capacity
04:23 TQM Element - Monitoring & Evaluating Quality Processes
06:01 Check your knowledge - Activity
06:26 Application of PDCA model
08:18 Quality Circles
09:54 Impact of TQM if poorly implemented by Business
11:45 Check your knowledge - Activity
Attribution:
Music from YouTube Library
Movie clips from getyarn.io
Other images & videos from Canva
Sounds from freesound.org