HACC 2023 Sponsor Workshop - Google AI/ML
Presenter: Daniel Liu
This workshop provided an overview of AI and ML, and how Google's AI Platform can be used to build and deploy AI solutions for the following 5 main topics:
Enterprise Translation Hub (ETH): ETH is a cloud-based translation platform that helps businesses translate their content into multiple languages at scale.
Cloud Video Intelligence and Vision: Cloud Video Intelligence and Vision is a suite of AI services that can be used to extract insights from video and image data.
Document AI: Document AI is a cloud-based service that can be used to extract structured data from unstructured documents, such as PDFs, images, and emails.
Contact Center AI (CCAI): CCAI is a suite of AI services that can be used to improve the efficiency and effectiveness of contact centers.
LLM and GenAI: LLM and GenAI are large language models and generative AI models that can be used for a variety of tasks, such as text generation, translation, and question answering.
The attendees learned the basics concepts of AI and ML with demos and gain hands-on experience with Google's AI Platform.