HACC 2023 Kickoff Oct. 21 University of Hawaii – ITS Ask Us Challenge
This challenge is about creating an application that provides a conversational UX powered by AI, that supports a flexible and intuitive conversational search function to identify and retrieve relevant Ask Us articles and information. This tool would improve access to EXISTING information addressing frequently asked questions, and empowering customers to find the information by asking plain language questions (rather than first having to ask a Help Desk human). With Garret Yoshimi