How To: Connect Your Shopify Store to ShipTime
You can log in or create a ShipTime account at this link:
https://app.shiptime.com/index.jsp?from=
Connecting your Shopify store to ShipTime makes fulfilling your orders easy; while saving you, and your customers up to 65% every time you ship.
Let's get started!
Start by logging into your ShipTime account.
Navigate to the left side menu and click on Integrations, then New Integration.
Click on Connect to Shopify.
You will now be redirected to the app page on the Shopify app store. If not logged in, you will be prompted to login first.
Click on Add app, then install app at the top right
Once installed, you will be re-directed back to ShipTime to finish the connection and set your shipping preferences.
Start by giving your store connection a name.
Now, let's look at two email preferences that affect every order.
With the notify recipient option checked, ShipTime will send the tracking information to your customer when a shipment has been created. The confirm delivery option will alert you when each shipment has been delivered.
Moving on to the next section – real time rates allows you to display real time accurate shipping rates to your customer on checkout that will be dynamic based on their location and what they have in their cart. With accurate shipping rates you are able to cut down on cart abandonment by never over or under charging for shipping and also offering choice or courier and service – all while providing discounts of up to 65%.
With this option on, you’ll need to set up fallback dimensions. These dimensions are used when you have not added dimensions to your products, so that a rate can still be provided.
There are three more preferences to set that can impact the rate shown. When checked – all of these will apply their respective surcharges to the rates shown at checkout.
The last toggle in this section deals with the way items in the cart are rated. When set to individual items – each item in the cart is treated as its own box. When set to packaged items, items in the cart will be automatically boxed first.
Lastly, let's set up handling fees.
You can add or subtract a dollar amount or a percentage to each rate shown. This allows you to make sure that your packaging material or other expenses are covered.
Hit Connect and ShipTime will start syncing your order and products!
At this point, you're all done and on your way to fulfilling your first order with ShipTime!
Once the sync is complete, it is recommended that you navigate to Settings - Products and finish setting up your products by adding their dimensions for the most accurate rates, when not set, the fallback dimensions will be used.
In addition – it is recommended that you navigate to Settings - Boxes and add the most common boxes you use, so that items in the orders can be intelligently boxed before quoting.
You're all set to fulfil your orders and send them on their way!
To fulfil an order – in the side menu, click on Orders in the Shipping section.
In the not ready to ship section, ShipTime will analyze the order information and alert you to ones that require your attention. They may be missing item or customer information required to generate a shipping label. Simply click on the red high lighted box, and correct or add the missing information, highlighted in red.
If all the information needed to generate a label is provided, your orders will also be automatically quoted and saved with the least expensive quote. Don’t worry, you can still change the courier, or any of the information prior to continuing – simply hover over items, or destination fields and click to expand them. Or hover over the order, and click edit courier to change to a different courier or service.
When ready, check off the orders you’d like to process and then click next to proceed with generating your labels!
If you need any help along the way, our Heroic Support team is available by email, phone, and live chat. Click on support at the bottom of the side menu.
Happy Shipping!