Ep 172 - HOW TO MAKE THE CUSTOMER EXPERIENCE AT YOUR RESTAURANT SMOOTHER AND FASTER?
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Are you making the most of technology to optimize your customers' experience?
This week, we welcome Étienne Pécheur from @lakuenta.pagos, who will join us to review the Customer Journey Map that we presented in episode 156, which you can download for free for your restaurant. In this episode, Étienne will guide you step-by-step through the key tools you can use to streamline interactions with your customers, save time, and reinvest it to improve both revenue and customer satisfaction.
We'll explore how to strategically plan your business calendar, how to facilitate the purchase decision process for your potential customers, how to increase your restaurant reviews, and above all, how to simplify the buying process.