Now Mobile App Configuration | My Requests, Service Catalogs, and Knowledge Bases
Demonstrates configuring service catalogs, knowledge bases, and My Requests in the Now Mobile App.
This video applies to UI16, the latest version of the user interface, in the New York release. It may apply to future releases as well.
UI16 is the default user interface for new instances, starting with the Geneva release. To get UI16 on upgraded instances, the UI16 plugin must be activated.
Role required: admin
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This video covers:
00:11 Configuring My Requests
00:57 Configuring service catalogs
01:25 Configuring knowledge bases
For more information on configuring data in the Now Mobile App, see:
ServiceNow product documentation:
Administer Now Mobile app: https://docs.servicenow.com/bundle/ne...
Configure service catalogs: https://docs.servicenow.com/bundle/ne...
Configure knowledge bases: https://docs.servicenow.com/bundle/ne...
Configure My Requests: https://docs.servicenow.com/bundle/ne...
ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...
ServiceNow Community:
https://community.servicenow.com/welcome
ServiceNow TechBytes Podcast:
https://community.servicenow.com/comm...
For general information about ServiceNow, visit: http://www.servicenow.com/
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