Getting started with flows in Workflow Studio

Опубликовано: 06 Май 2026
на канале: ServiceNow Documentation
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The process of building a flow in Workflow Studio begins with creating a flow. Triggers and actions are configured, and the flow is tested for errors. After successful testing, associated catalog items are manually configured. The flow tab is used to view history and executions, and apply filters. Custom flows are created for the organization by referring to product documentation or seeking help from the ServiceNow community.

Chapters:
00:00 Intro
00:10 Build a flow
00:46 Add an action to a flow
01:13 Add flow logic
02:06 Test and activate a flow
02:43 Test flow executions

#WorkflowStudio #FlowCreation #ServiceCatalog #FlowTesting #CustomFlows

Role required:
To build flows: flow_designer plus any additional roles needed to access the data within the flow
To see the full flow execution details: fd_read_operations_all

This video was recorded in the Xanadu release.

For more information on building flows, see:
ServiceNow product documentation:

Create a flow in Workflow Studio https://www.servicenow.com/docs/bundl...

ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...

ServiceNow Community:
https://community.servicenow.com/comm...

ServiceNow TechBytes Podcast:
https://www.servicenow.com/community/...

For general information about ServiceNow, visit: http://www.servicenow.com/