Customer 360 Made Easy with Threekit and Salesforce
This video highlights how businesses can leverage Threekit to improve their customer 360 experience on Salesforce, using the example of an online jewelry purchase.
It focuses on touchpoints such as initial exploration through a 3D configurator, engagement through personalized 2D renderings and re-engagement efforts via abandoned cart emails.
In-store experiences using client advisors equipped with customer history on iPads, unique post-purchase experiences such as ring structuring and tactics for upselling other products are also discussed.
Ultimately, it illustrates the benefits of this integration for brands and manufacturers of complex products.