How To Keep A Client Happy - Christina Siegler
This session is meant for anyone who works directly with clients!
Christina will be giving tips and sharing stories on how to keep clients happy by being open (when possible), honest (without hurting feelings :p), and constantly resetting expectations.
Do you feel like you could use a “softer touch” when having to push back to clients? Then attend this talk! Do you get nervous when having to answer pointed questions? Then this talk is for you! Do you wish you had a better process that would set you and your client up for success? See you there! Do you want to work at keeping your clients happy- be there or be square!
Speaker Bio:
Christina is the Director of Operations and Project Management at Crossfield Digital. What does that mean? She plans out resourcing and leads the project teams on all of the awesome sites and apps being built. Christina loves process and thinks it is important to provide a fun and rewarding working environment for all team members and clients. She has over 8 years of Project Management experience and is a certified Scrum Master. Yay process!