UnitingSA West Lakes - Residential Aged Care Adelaide – Case Study
Uniting SA is a non-profit organisation dedicated to building stronger communities in South Australia. With a team of over 1,000 volunteers and staff, UnitingSA delivers programs across aged care, community, disability, mental health and employment, and currently helps over 12,000 people. One of UnitingSA’s initiatives is the West Lakes facility, which combines Aged Care and Retirement Living in a single site.
The West Lakes facility presents unique access challenges. They must offer a home environment for residents with 24/7 care, and have back-of-house and staff-only areas that need tight control to protect residents, staff, visitors and suppliers. There is a constantly changing user base.
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