Mobile ordering and payment at Damenhof Augsburg
The Damenhof in Augsburg is a very special location. It is located in the inner courtyard of an old Fugger building in the historic centre of Augsburg. A historic, oriental-style archway surrounds the open space with a large water basin. The additional name ‘summer bar’ describes the Damenhof very aptly. In summer, the high surrounding walls and the water features provide a pleasantly cool microclimate that invites you to linger. And if it does rain, guests can retreat under the archways.
Pavlos Tabakis is operations manager at the Damenhof, where stationary Vectron POS systems such as the POS 7 have been in use for five years. This year, the mobile POS M4 Pay cash registers were also introduced. On the one hand, as Pavlos explains: ‘Because it allows us to better fulfil the request of 70% to 90% of customers for direct card payment,’ after all, the M4 Pay combines ordering, card payment and digital receipt dispensing in just one device. Secondly, ‘we can take twice as many orders in the same time,’ Pavlos continues. Nobody has to look where the payment terminal is and when it will be free. Everything runs much more smoothly, which is absolutely essential with 600 guests at the weekend.
He summarises the introduction of POS M4 Pay accordingly: ‘It was definitely the best decision for us, we would do it again and again.’
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