Dr. German Gomez - The Patient Experience Matters
This course is a very comprehensive overview for dentists, physicians, office administrators, front desk employees and their teams about the service experience you offer to your patients.
The examples are tailored for dental offices, but it also applies to private physicians and other healthcare providers. With this course, you will be equipped with skills and ideas, that will help you with front desk and patient service excellence. You will find many tips and tricks to help patients have an outstanding service experience in your office.
Most of them are easy to implement. The dentist, physician or practice owner should know all the details of this course to be able to transmit to the team the spirit of outstanding service he or she would like for the office.
This course is also useful as a training tool for new employees, especially at the front desk. Some of the chapters and lectures are also part of other courses of the author, but for the overall understanding it is important to have them in this course as well.
Call us at ....
+971 50 737 4195 (UAE)
+966580844487 (KSA)
+973 3510 8622 (BH)
Or visit our website at mastery-academy.com
Or email us on [email protected]