Building A Conversational Check in Flow for Jet Blue | Making Bots
Pete is reimagining the check-in experience for airline passengers with his latest Making Bots build. This agent can dynamically check a user into their flight with complex state management and custom chat extensions (built by Nico in the latest Developer Lab).
Template: https://creator.voiceflow.com/dashboa...
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00:00 Introduction to AI Agent Check-in for Jet Blue
02:07 Dev Labs and Making Bots Collaboration
03:15 Orchestrating the Conversation, State Management, and User Interaction
05:17 Fallback State Manager
07:08 Live Demo: JetBlue's AI Agent
12:06 Building the Conversational Flow
21:54 Dynamic Button Creation and Seat Selection
25:04 Low to Pro Code Approach
27:45 Blending Code in Voice Flow
29:05 Prompt Engineering with Large Language Models
31:00 Q&A Handling Upgrades and Transactions
33:27 Q&A Cost and Model Selection
45:29 Q&A Ensuring Data Security and Redaction
51:32 Final Thoughts and Wrap-U