Develop an Embedded Seat Selection Chat Widget | Voiceflow Developer Lab

Опубликовано: 12 Апрель 2026
на канале: Voiceflow
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Put your lab coats on and step into the Voiceflow Developer Lab with Nico. It’s time to experiment with advanced customization and logic, integrations with new systems and softwares, and launching to custom interfaces in this new series!

In this month’s DevLab, Nico will be building a seat selection chat widget for JetBlue Airlines. He will cover:
Key Voiceflow developer features to level up your webchat
Show off what you can build with our chat extension
What is our chat extension feature?
How to build a seat picker embedded into your chat widget
Other possibilities and use cases for using chat extensions

Best of all, this project will be used in Peter Isaac’s Making Bots series, happening next week (August 28)!

Timestamps:
0:00 Introduction
2:07 Why Developer Lab? What is the series?
3:29 Developer Lab x Making Bots Crossover
4:16 Developer features to level up your webchat
6:46 What can you do with a chat extension
8:29 Demo of the different types of extensions you can build
11:40 What is the Voiceflow Chat widget?
13:00 What is a Voiceflow's Chat Extension? How does it work?
16:50 Custom actions with extensions
22:36 Extension Type #1: Effects
26:23 Extension Type #2: Response
31:10 Interact with the DM API from the extension
32:58 JetBlue: Custom Seat Picker
34:00 JetBlue: Live build / demo
42:28 Q&A

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