UXPA UK August 2020 ResearchOps during COVID 19
Talk 1: Adapting UX Research Support Services In Response to Covid19
Thom Blake, Director at Bunnyfoot & Bunnyfield
Taking a look at the services which support research and how best to adapt these during the ongoing Covid19 pandemic. We’ll discuss the technology enabling remote testing, changes to participant recruitment and challenges around GDPR compliance as well as looking ahead at the return to lab-based user testing.
Talk 2: Research Operations in the time COVID-19
Dr. Stephanie Marsh, UX Research Operations Manager at Springer Nature
In this talk, Dr Stephanie Marsh will discuss ReOps at Springer Nature including how we are set up, what ReOps tasks are done centrally and what ReOps tasks are still done by the researchers themselves. In light of this context, she will discuss what ReOps work has been done in response to COVID-19 and what the impact of that work has been.
Talk 3: Insights from Anywhere
Lauren Isaacson, Market and UX Research Consultant at Curio Research
Sure, we’re stuck at home, but while we can’t interview people in person, that doesn’t mean we can’t get great insights. This is an overview of the types of tools available to suit your objectives and how to get started using them.