How We Use SignalR in our Enterprise Chat App - Integrated with Microsoft Teams and Cognitive AI
Instant Chime V5 is SAAS enterprise chat application for service desk teams - routing inbound chat requests to #chatbots or service desk agents. Chime V5 uses Microsoft SignalR as a client and server service to provide real-time notifications across the application. For example, status of inbound chat requests, real time chat metrics, real time performance metrics, and other notification services.