Have you struggled with not knowing how to transition to a more serious topic when talking to a work colleague or friend?
Here's the 2 steps I'd recommend:
1. Acknowledge and reflect: by repeating and paraphrasing what they share, they feel heard and seen
2. Prime the switch: If you suddenly change topics, it can be a bit jarring, always prime the switch before you switch so they know you're about to shift into something more serious
What do you think of this 2 step process to switch from lighter to more serious topic of discussion?