Voice input allows users to bypass keyboards, improving efficiency and accuracy on the ServiceNow platform. Users can initiate tasks and retrieve information using voice commands. Administrators must enable voice input settings, and users can customize preferences. Demonstrations illustrate how to open incidents and access analysis panels. Voice input summarizes incidents and generates concise work notes and resolution notes, enhancing the experience for all users, including those with accessibility needs.
#servicenow #servicenowdemo #voice #accessibility
This video was recorded in the Yokohama release.
For more information about accessibility on the ServiceNow Platform, see:
ServiceNow product documentation:
Product accessibility https://www.servicenow.com/docs/bundl...
ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...
ServiceNow Community:
https://community.servicenow.com/comm...
ServiceNow Now Insights Podcast:
https://www.servicenow.com/community/...
For general information about ServiceNow, visit: http://www.servicenow.com/