RewardSphere Users Receive White Glove Customer Service
Retail experiences are often measured by the level of customer service received. Maritz Motivation Solutions treats each RewardSphere user as the achiever he or she is. In this video, Keith Johnson, customer operations specialist, describes the commitment to exceeding customer expectations each customer service representative has during the reward redemption process. Whether redeeming for a blender, international flight to London or Tiffany’s necklace for a loved one, participants worked hard for to earn those points, and they deserve to be treated with white glove service to extend that achievement experience.