Service Operations Workspace for ITOM | Identify health issues with Event Management Express List
Event Management Express List in Service Operations Workspace for ITOM helps operators identify health issues across the datacenter. Here we show you the team view, filters, actions, preview pane, keyboard shortcuts, and Now Assist features.
Chapters:
00:00 Intro
00:23 Access Express List
00:30 Team view
00:49 Filters
01:00 Now Assist
01:12 Group alerts
01:23 Express List actions
01:50 Preview pane
02:48 Keyboard shortcuts
#serviceoperationsworkspace #eventmanagementexpresslist #servicenow #servicenowdemo
Role required: evt_mgmt_user, evt_mgmt_operator, or evt_mgmt_admin
This video was recorded in the Washington DC release.
For more information on identifying health issues with the Event Management Express List, see:
ServiceNow product documentation:
Identify health issues with the Event Management Express List in the Service Operations Workspace: https://docs.servicenow.com/bundle/wa...
ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...
ServiceNow Community:
https://community.servicenow.com/comm...
ServiceNow TechBytes Podcast:
https://www.servicenow.com/community/...
For general information about ServiceNow, visit: http://www.servicenow.com/