If you ever need assistance with your dermatoscope, you may want to consider sending us a video! Doing so will "show us" what's happening and enable us to best provide solutions to fix the problem.
To record a video directly on our app, please click below:
https://dscopes.com/request/CWVK7c8S
Alternatively, feel free to directly send us a video (along with any other messages) by emailing us at [email protected].
Thanks!