The Million Dollar MSP Lawsuit: Lessons & Questions
In this video, I discuss a recent lawsuit against an MSP, a backup vendor, and the lessons we can learn from it. The lawsuit involves a law firm that experienced a major outage and lost at least a million dollars. I highlight the importance of having a contract with a limitation of liability clause, as well as the need for proactive defense and depth measures. I also emphasize the significance of requiring clients to carry cyber insurance. Watch this video to understand the risks and strategies to protect your MSP and clients.