Getting started with the Now Platform user interface
Provides an overview of the ServiceNow user interface, introducing the main screen elements and taking a detailed look at the banner options.
This video applies to UI16, the latest version of the user interface, in the New York release. It may apply to future releases as well.
UI16 is the default user interface for new instances, starting with the Geneva release. To get UI16 on upgraded instances, the UI16 plugin must be activated.
Role required: various
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This video covers:
00:25 Main screen elements
Banner options
01:09 User menu
02:30 Help
02:56 Global search
04:16 Connect
04:26 System settings for logged-in user
05:02 Banner logo and text
For more information on the main screen elements and banner frame, see:
ServiceNow product documentation:
Now Platform User Interface: https://docs.servicenow.com/bundle/ne...
Common UI elements: https://docs.servicenow.com/bundle/ne...
System settings for the user interface (UI): https://docs.servicenow.com/bundle/ne...
Application navigator: https://docs.servicenow.com/bundle/ne...
Use the UI16 navigator: https://docs.servicenow.com/bundle/ne...
Available search options: https://docs.servicenow.com/bundle/ne...
Global text search finds records from multiple tables: https://docs.servicenow.com/bundle/ne...
Configure Connect Chat for the ServiceNow Classic mobile app: https://docs.servicenow.com/bundle/ne...
ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...
ServiceNow Community:
https://community.servicenow.com/welcome
ServiceNow TechBytes Podcast:
https://community.servicenow.com/comm...
For general information about ServiceNow, visit: http://www.servicenow.com/
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