Liker Leadership at Volvo
Take the Toyota Way to Lean Leadership - ONLINE COURSE. This video shows how the Toyota Way to Lean Leadership can be applied to a customer service department.
Go to http://LikerLeadership.webexone.com and become a membership and receive the 20 minute video, and PowerPoint of the great work done at Volvo, to get their team engaged.
Take a course at www.ToyotaLean.com - Your host for the course is Jeffrey K. Liker, author of The Toyota Way, and the Toyota Way to Lean Leadership.
Thank you Einar for allowing us to do some R&D - Rob and Duplicate. We appreciate it.
George Trachilis, President, Liker Leadership Institute.